Nails By Kim in Waimea, Hawaii

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• Crysta Orlando

  Posted Feb, 15 2019

  Let me just start off by saying I'm an Esthetician MYSELF! But I had not time to do my own waxing before a function I needed to be at that night. So I went to Kim's to do an Eyebrow & under-arm wax. Heard they were the best in town. Kim's sister did my service. I got into the room & the bed was against the wall? Assuming she was going to pull the bed out so she has room to get all angles of both my eyebrows & underarms I sit on the chair & wait. She then tells me to get on the bed *against the wall* I now have to adjust MYSELF to help her get the right angles & reach where she needs to reach! She tells me she's doing my eyebrows first so I lay down. She starts my wax with out a drape (towel over my chest to protect my clothing) or a cleans! She goes with her first application of wax. It was warm at first but begins to get hot! So I do what anyone in this situation would do & notify her. She turns to the pot, sticks the USED popsicle stick back INTO the wax pot, then turns back to me & tells me the wax pot only has TWO SETTINGS.. On & Off!? She proceeds to clean up my brows & puts an entire hand full of petroleum jelly on my brows!! She used a boat load of tissue paper to wipe it off. Then tells me to take my T-shirt off. No privacy at all just stands there as I'm taking my shirt off. Again no drape or cleans but has me roll over to place a paper towel under Me? Mind you she is using hard wax to remove my unwanted hair. It makes the least amount of mess if you know what you're doing. She again dips a USED stick in the pot, carries the stick WITH wax OVER my head & hair, places the wax under my arms & begins to pick at the wax to remove it. You're actually supposed to make a tab below the hair to pick at so you don't hurt your client as much. Now it's time to remove the wax it isn't hard enough just yet but she still starts removal. The wax is breaking into pieces so instead of one nice big removal she's PICKING at all the little patches she made because the wax wasn't hard enough yet! Oh did I forget to mention the wax is STILL HOT! I notify her & what does she do? She BLOWS on the wax!!!! Definately NOT Okay! Fastfoward to the ending. She again puts big BLOBS of petroleum jelly on my underarms & uses a ton of tissues to wipe it off. I'm now looking in the mirror to check on everything.. I still have some hair under my arms & my eyebrows have absolutely NO shape. As well as some wax in my brow hairs! At this point I am completely over it & if I stay any longer to have her fix it I will become a very UNHAPPY PERSON. So I now have to go home & clean up everything she missed. I paid a big fat $40 dollars for the worst wax experience of my life. The students at my esthetics school did a better job than this!!
  
  PLEASE remember that this is a WAXING expirence. I have NEVER done my nails here so I'm not sure how their nail services are. Don't knock it till you try it. But I will definately not refer anyone here for a wax. EVER.

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